There are situations where you already have a domain but may or may not have a website. How we service you depends on what you are expecting us to do. In this article we are going to share some situations that customers come with. Along with the situations, we will also share the solutions.
I already have the domain but no website
This is the most common situation. Many people purchase domains from different companies while they are just starting up. It is also a good technique to save your brand. Because once your brand becomes famous people book domains of famous brands. In this case, we do not bill you if this is part of the plan. We give you a standard discount to cover the cost. You can also claim this later (within one month of placing the order.) You can purchase any website development plan available in the store. We will host the website using your domain. It is important that you have the domain credentials for updating the name servers.
Transfer website to softwareocean.com
Yes, you can also transfer the website to us. In this case, you need to share hosting credentials of your website so we can download the file. If there are no viruses or any issue with the files, we can download and host the website on our servers. From then onwards, you can start experiencing our amazing services.
I already have the domain but my service provider is creating issues
If you have any issues with your previous service provider, you may not get access to the domain. Many freelancers are only concerned about money. They have no focus on customer services or a user’s well being. They keep the domain with them in order to grab money when you decide to move away. This is a common problem people face. We recommend you to take control of your domain from day one. We can re-develop websites, re-create email addresses but cannot use a domain that is not under our authority. At softwareocean.com we also help customers move out of our ecosystem if they feel the need. You can book a new domain in case your previous service provider is not giving access to your domain. As a company we cannot force them in any possible way.
Can I transfer domain to softwareocean.com
No, you cannot transfer your domain to softwareocean.com because as of now we are a Software Company and not a domain company. Above all, most domains come from the same place no matter where you are purchasing from. Internet Corporation for Assigned Names and Numbers (ICANN) controls all the domains. GoDaddy, Reseller Club, Name Cheap etc. are just service providers who provide a platform to search availability and book on your name. At present you can purchase the domain name from the company of your choice and it really does not make any difference.
Can I trust Software Ocean
Absolutely, you can. Apart from our customer friendly policies, we have been serving customers since 2011. If you search for Softrock Technologies on Google you will find only 5 star reviews and positive experiences of our customers. We are a people’s business.
If you already have a domain, we welcome you to check out web design plans. We offer affordable ecommerce website prices and some amazing software for business.